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Media Release
Ontario Investing in Infrastructure and Technology to Help Support New Emergency 9-1-1 Communications System
For Immediate Release: December 1, 2023
(TORONTO, ON) - Ontario is investing $78 million in telecommunications infrastructure to help municipalities and emergency response centres transition to a new emergency communications system known as Next Generation 9-1-1. The funding is part of the government’s $208 million investment to help emergency operators and dispatchers save more lives by transitioning to the enhanced Next Generation 9-1-1.
About Next Generation 9-1-1
To successfully transition to the Next Generation 9-1-1 system, significant technology and infrastructure upgrades are required. These upgrades include new telephony systems, call handling systems, internal network infrastructure and cyber security infrastructure.
Once implemented, Next Generation 9-1-1 will enable voice, text messages and data to flow seamlessly from the public to 9-1-1 communications centres when emergency assistance is required. It will also give emergency operators and dispatchers the ability to identify the location of a call using GPS coordinates, resulting in a safer, faster, and more informed emergency response.
Emergency communications centres across the province have until March 4, 2025, to transition their networks from analog to digital as mandated by the Canadian Radio-television and Telecommunications Commission (CRTC).
Funding Recipients
The following recipients will receive funding up to the maximum amount listed:
Barrie Police Service - $848,790
Belleville Police Services Board - $467,766
Chatham-Kent Police Services Board - $1,914,580
City of Richmond Hill (Fire Service) - $1,034,718
Cornwall Community Police Services Board - $633,962
Corporation of the City of Guelph (Police and Fire Services) - $3,658,016
Corporation of the City of Oshawa (Fire Service) - $2,925,794
Corporation of the Town of Hawkesbury (Fire Service) - $294,500
County of Brant (Fire Service) - $1,382,501
Greater Sudbury Police Services Board - $1,390,067
Halton Regional Police Service - $2,412,522
Kingston Police Services Board – $720,000
Niagara Parks Commission (Police Service) - $148,349
North Bay Police Services Board - $1,391,179
Northern Communication Services Inc - $927,836
Ottawa Police Service - $2,500,196
Owen Sound Police Services Board - $891,139
Peel Regional Police - $3,042,165
Quattra SCS Ltd. - $458,497
Regional Municipality of Durham (Police Service) - $1,274,568
Regional Municipality of Niagara (Police Service) - $2,061,556
Regional Municipality of York (Police Service) - $1,051,354
South Simcoe Police Service - $550,842
St. Thomas Fire Department - $1,040,594
St. Thomas Police Service - $1,032,803
The City of Barrie (Fire Service) - $1,392,359
The City of Brampton (Fire Service) - $1,842,847
The City of Brantford (Police and Fire Services) - $1,315,247
The City of Brockville (Police and Fire Services) - $782,256
The City of Burlington (Fire Service) - $1,354,825
The City of Hamilton (Police and Fire Services) - $4,106,751
The City of Kawartha Lakes (Police Service) - $1,031,681
The City of Kingston (Fire Service) - $1,043,095
The City of Kitchener (Fire Service) - $713,802
The City of London (Police and Fire) - $4,070,850
The City of Niagara Falls (Fire Service) - $148,349
The City of Orillia (Fire Service) - $841,567
The City of Ottawa (Fire Service) - $1,390,023
The City of Peterborough (Police and Fire Services) - $2,092,824
The City of Sarnia (Police Service) - $684,167
The City of Sault Ste. Marie (Police and Fire Services) - $970,151
The City of St. Catharines (Fire Service) - $1,326,061
The City of Toronto (Fire and Paramedic Services) - $2,094,639
The City of Vaughan (Fire Service) - $1,250,563
The City of Woodstock (Police Service) - $889,056
The Corporation of the City of Windsor (Police and Fire) - $1,364,816
The Corporation of the Town of Ajax (Fire Service) - $1,000,000
The Municipality of Strathroy-Caradoc (Police Service) - $1,203,618
The Stratford Police Services Board - $381,996
The Town of Gananoque (Police Service) - $1,047,528
The Town of LaSalle (Police Service) - $529,504
The Town of Smiths Falls (Police and Fire Services) - $776,872
Thunder Bay Police Service - $391,700
Timmins Police Services Board - $42,274
Toronto Police Service - $2,523,335
Town of Hearst - $563,620
Town of Milton (Fire Service) - $463,955
Town of Tillsonburg (Fire Service) - $1,557,825
Village of South River (Fire Service) - $137,000
Waterloo Regional Police Services Board - $2,602,925
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For more information, contact:
Joe Couto
Director of Government Relations & Communications
T. (416) 926-0424 ext. 22
C. (416) 919-9798
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